Customer Service
By design, our care model offers our patients more convenience. It ensures they
receive high-quality care at every visit. But it's also
designed to offer them something more, something often lacking from more traditional
care settings.
Quite simply, we've put customer service back in the equation.
Our care model helps shift the focus from
administration and return it to personal attention. Our practitioners take care
of their patients from check-in to payment— and our customers tell us it creates
a more pleasant care experience. In fact, over 97% of our patients surveyed rate
their MinuteClinic visit highly satisfactory.
Radical idea? Of course it is.
But then, we're redefining health care at MinuteClinic.
