Clinical Quality

Why is MinuteClinic the most trusted name in retail health care? Our commitment to quality. Our innovations, clinical safeguards, processes — even our structure — illustrates our commitment to providing our patients the high-quality care they might expect from their doctor's office, urgent care center or emergency room. And we support the continual advancement of quality through initiatives such as:

National Clinical Quality Advisory Council

The NCQAC brings together thought leaders from academic organizations, such as the American Academy of Family Physicians, the American Academy of Pediatrics and renowned American Schools of Nursing, as well as from other leading national health care organizations, for clinical collaboration and guidance, and for the strategic input that will help us meet our patient care goals.

The Joint Commission Accreditation

The national evaluation and certifying agency for nearly 15,000 health care organizations and programs in the United States, the The Joint Commission's state-of-the-art standards focus on patient safety and quality of care. MinuteClinic is proud to be the first retail health care provider to seek out and achieve Joint Commission accreditation.

Electronic Medical Record System

Our proprietary EMR system was created specifically for our practice model. It provides our practitioners with a number of benefits, including built-in evidence-based clinical guidelines with the latest clinical information, accessibility to patient records from any location, automated chart review processes, e-prescribe functions and an easy process for payment and insurance information. All of these tools are essential for our practitioners to be able to spend their time taking care of patients, not paperwork.